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Faq

Tourism Fund — Frequently Asked Questions

Find answers to commonly asked questions about the Tourism Fund and Tourism Levy.

1. What is the Tourism Fund?

The Tourism Fund is a body established under Kenya's Tourism Act to support the sustainable development of the tourism and hospitality sector. Its responsibilities include collecting the Tourism Levy and financing tourism development, marketing, research, training and other tourism-related activities.

2. What is the Tourism Levy?

The Tourism Levy is a 2% levy collected from regulated hotels, restaurants and other regulated tourism activities and services in Kenya.

3. Who is required to pay the Tourism Levy?

The levy is payable by owners and operators of regulated tourism activities and services covered by the relevant provisions of the Tourism Act.

4. How much is the Tourism Levy?

The standard Tourism Levy is 2%, with the applicable calculation depending on the type of tourism service and how VAT or service charge is accounted for.

Tourism Fund provides specific calculation formulas for accommodation, food and drinks.

5. When should the levy be paid?

Tourism Levy returns and payments are generally due on or before the 10th day of the following month. Tourism Fund's published guidance states that late remittance attracts penalties.

6. How do I register with Tourism Fund?

A regulated tourism business that meets the applicable registration criteria should register with Tourism Fund. The Fund provides an online registration process and specifies eligibility requirements for different classes of enterprises.

7. How do I file Tourism Levy returns?

Tourism Levy returns can be filed through the Fund's eLevy platform. The platform allows levy agents to register facilities and file returns electronically.

8. How can I pay the Tourism Levy?

Tourism Fund currently provides an eLevy payment process through eCitizen/M-Pesa. The process involves generating an e-slip, selecting the payment option and completing the M-Pesa transaction.

9. What records should a levy payer keep?

Levy payers are required to maintain documents needed to establish their levy liability. Tourism Fund states that relevant records should generally be retained for five years from the end of the calendar year in which they were created.

10. What does the Tourism Fund use the money for?

The Fund supports activities including:

  • Development of tourism products and services.
  • Marketing Kenya as a tourist destination.
  • Tourism research and intelligence.
  • Tourism and hospitality training.
  • Tourism protection and safety.
  • Tourism-sector information and crisis-management activities.
11. Does Tourism Fund provide grants or financing?

Yes. Tourism Fund supports tourism-sector initiatives through grants and financing, including support for tourism product development, marketing, training, research and other approved activities.

12. How can I contact Tourism Fund?

The official contact details currently published by Tourism Fund are:

Contact Tourism Fund

Telephone: +254 20 2978000 / +254 728 337499

Email: info@tourismfund.co.ke

Office: Tourism Fund Building, Valley Road, Nairobi